Batjalli Privacy Policy — Complete Guide to Your Data Protection
Your personal information on Batjalli is completely safe. We clearly explain what information we collect, why we collect it, and how we protect it. Your privacy is our highest priority.
Our privacy commitment
See the core principles of Batjalli's Privacy Policy at a glance.
Your personal information is never sold or shared with third parties without your permission. Batjalli respects your privacy above all.
All data transfers are secured through 256-bit SSL encryption. Your password and payment information remain fully encrypted.
You can request to access, modify, or delete your information at any time. You have complete control over your data.
All your information is stored on secure international-standard servers. Data is protected through regular security audits and updates.
Batjalli collects only the information necessary to provide our services. We do not collect unnecessary information.
Our Privacy Policy is written in simple language so you can easily understand it. There are no hidden terms or complex legal language.
1. Introduction
Batjalli (https://batjalli.onl) is one of Bangladesh's most trusted online gaming and betting platforms. We take the protection and privacy of all our users' personal information very seriously. This Privacy Policy explains what information Batjalli collects, why we collect it, how we use it, and how we keep it secure.
By creating an account on Batjalli or using our services, you agree to this Privacy Policy. Please read this policy carefully before registration.
Note: This Privacy Policy is part of Batjalli's Terms and Conditions. We recommend reading both documents together.
We may update this policy from time to time. For significant changes, we will notify you by email or through platform notifications.
2. What information we collect
Batjalli collects certain necessary information to create a safe and personalized gaming experience for you. Below is a detailed breakdown of the types of information we collect.
Personal Identification Information
Information you provide during registration:
- Full name and date of birth
- Email address and mobile number
- Residential address and country
- Preferred currency and language
- Username
Know Your Customer (KYC) information
Collected for account verification and security:
- Copy of national ID or passport
- Proof of address (utility bill or bank statement)
- Selfie or photo verification (if required)
Financial information
- Payment method details (mobile banking number, bank account information)
- Deposit and withdrawal history
- Transaction date and amount
Automatically collected information
The following information is automatically collected when you use Batjalli:
| Type of information | Details | Purpose |
|---|---|---|
| IP address | Your device's internet address | Security and location verification |
| Device information | Device type, OS, browser | Service optimization |
| Log data | Login time, activity records | Security and audit |
| Gaming History | Games played, bet amounts, results | Responsible gaming monitoring |
| Cookie data | Browsing preferences and session information | Personalization |
3. Purpose of data use
Batjalli uses your information only for specific and legitimate purposes. We never use it for unauthorized or unnecessary activities.
Service provision
- Creating and managing your account
- Processing deposits and withdrawals
- Maintaining and improving gaming services
- Providing customer support
- Customize your experience according to your preferences
Security and legal compliance
- Preventing fraud and money laundering
- Fulfilling legal obligations
- Meeting regulatory authority requirements
- Ensuring responsible gaming
Communications & Marketing
- Sending necessary transaction-related messages
- Notifying you about new promotions and bonuses (with your consent)
- Important Platform Updates
Your preferences: You can unsubscribe from marketing messages at any time through your account settings.
4. Data sharing policy
Batjalli never sells your personal information. However, we may share limited information with trusted partners in specific circumstances.
When information may be shared
- Payment processor: Financial information required to process deposits and withdrawals.
- Game Provider: Limited information necessary to operate the games.
- Identity verification service: With verification providers for the KYC process.
- Law enforcement agencies: As required by legal obligation or court order.
- Regulatory authority: As required by licensing obligations.
Important: Before sharing information with third parties, we ensure they have their own strict privacy policies and comply with international data protection standards.
Information will not be shared where
- Advertising company or marketing agency
- Data broker or information seller
- No government agency without legal obligation
- No other party without your explicit consent
5. Cookies & tracking policy
Batjalli uses cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored in your browser.
Types of cookies
- Essential cookies: Required for login sessions and security; these cannot be disabled.
- Functionality cookies: Remembers your preferences and settings.
- Performance cookies: Measures site performance.
- Analytics cookies: Analyzes user behavior to enhance service quality.
Cookie control
You can control cookies through your browser settings. However, disabling essential cookies may prevent some website features from working properly.
6. Data security measures
Batjalli uses industry-leading security technology to protect your information. Our security measures are multi-layered and regularly updated.
Security details
- All data transfers use 256-bit SSL/TLS encryption.
- Passwords are stored using bcrypt hashing, never in directly readable form.
- Automatic alerts are sent when suspicious login or activity is detected.
- Regular third-party security audits are conducted.
- Employees access only the minimum information necessary (Least Privilege Principle).
Your role: You play an important role in keeping your account secure. Use a strong password and never share your login details with anyone.
7. Your rights
According to Batjalli's Privacy Policy, you have full rights over your own information. Your rights are detailed below.
How to exercise your rights
To exercise any of your rights, contact Batjalli Customer Support. After verifying your identity, we will process your request within 15 business days.
8. Data retention & deletion
Batjalli retains your information only as long as necessary to provide our services or as required by law.
Data retention period
- Active account: As long as your account remains active.
- Closed account: Up to 5 years after closure (as required by law).
- Transaction data: 7 years (in accordance with financial regulations).
- Marketing information: Deleted immediately after opting out.
- Log data: 12 months (for security analysis).
Automatic deletion
Your information is automatically and securely deleted after the specified timeframe. Deleted data cannot be recovered.
Special note: Data related to fraud prevention or legal investigations may be retained for extended periods.
9. Minor protection policy
Batjalli is for users 18 years and older only. We do not knowingly collect information from minors.
Minor detection
- Age verification is mandatory during registration.
- Date of birth is recorded and verified during the KYC process.
- If minor is suspected, additional verification is requested.
If minor detected: If we discover that a minor has registered, the account will be immediately closed and all associated data will be deleted. Deposited funds will be refunded subject to parental verification.
If you believe a minor has registered on Batjalli, please notify our support team immediately.
10. Privacy policy changes
Batjalli reserves the right to update this Privacy Policy from time to time. Changes may be made to ensure your privacy protection and transparency.
Notifying you about changes
- Minor changes: New version will be published on the website.
- Important changes: You will be notified by email or platform notification.
- You will be notified at least 15 days before revised policy takes effect.
If you continue using Batjalli after changes take effect, you are deemed to have accepted the new policy. If you do not agree with the new policy, you may close your account.
Recommendation: Visit this page regularly to stay updated on the latest privacy policy. The date of the last update is provided at the top of the page.
11. Contact & support
If you have any questions, concerns, or requests about this Privacy Policy, Batjalli's Customer Support team is always ready to help.
Communication channels
- Email: [email protected]
- Live chat: Available 24/7 on the website
- Support ticket: Submit from your account dashboard.
Response time for general inquiries
- General inquiries: within 24 hours
- Information access/correction: 7 business days
- Information deletion: 15 business days
- Formal complaint: Full investigation and resolution within 30 days
We always take your privacy and security seriously. We are committed to answering any concerns or questions you may have.
Data Protection Officer: For serious privacy concerns, you may contact our Data Protection Officer directly: [email protected]
Why Batjalli protects your information
Your privacy is protected using industry-leading technology and practices
Batjalli complies with GDPR and international data protection regulations. Your information is protected to the highest standard.
Third-party independent security audits are conducted regularly and reports are verified.
All Batjalli staff receive regular training on privacy and data protection.
We have a proven track record of successfully protecting the information of thousands of players over many years.